Onboarding

Questions? Call/Text 470-236-2870

General Info

Pricing

We charge a setup fee for configuring your system. In addition to our fee, we pass other fees directly to you related to A2P verification, AI token usage, etc. We do not mark up any of the infrastructure service and you pay them directly to the providers we connect you to. All of our billing will go through our billing platform to make things easier for you, but you'll see transparent pricing on each line item.

Ownership

Assets we create for you, belong to you. You are paying for our setup and configuration services only.

Onboarding Process

You do

Complete this quick form (basic account creation).

Complete part 2 when we send it (billing, etc)

Join a short interview so we can train your bot

We do

Create your account and send your access information

Setup your SMS/number approval and compliance items (privacy policy, messaging requirements, A2P verification, etc)

Test everything end-to-end and launch

Then

We meet briefly to review setup and next steps.

We do regular check-ins to review metrics and improvements.

Time Line Expectations

Account Creation

Account Creation takes about 24 hours depending on when we receive your information.

Billing Details

This form does not collect billing details. We'll send you your secured account login so you can fill that part out.

Social Details

There are a few other things that are not urgent, but we'd like to have to help you with other items such as your Google Business Profile, any social links etc. Instead of bogging you down with that for onboarding, we will gather these as needed.

A2P DLC Compliance/Approvals

We have strict rules that we must follow in order to get your number approved for outbound SMS. This is not something we directly control, but we submit as part of your account creation if we have all of the information. It can take from 5 days to 15 days, unless it's rejected, which restarts the process.

Interview

We train our bots to behave, think, and speak like you want them to. Usually this requires a formal interview where we ask you questions about your business. We convert that information into a knowledge base that the bot can refer to. Inbound approvals are instant. Your voice receptionist, if you are setting that up can be ready as soon as we have your interview.

Testing/Tuning

Bots need guardrails. We install them, test them, and try to break them. It takes about 4 weeks of testing to get them dialed in. The bot is operational in that time, but highly monitored while it's being trained.

First Name *

Last Name *

Phone *

Email *

Organization

What are the primary objectives you want to automate? *

What are the most frequent questions your customer support team answers?

What is the actual business automation pain you want fixed? *

What is the definition of done for this particular automation? *

Federal EIN (required for SMS)

Business Website

Address

BUSINESS Street Address as listed on Secretary of State

City

State

Country

Postal Code

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